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dhl netherlands customer service

Under certain conditions, some dangerous goods may be shipped in limited quantities. Apply for Customer Service Key Accounts Amersfoort job with DHL Express Recruitment in Amersfoort, Utrecht, Netherlands. Due to the coronavirus your shipment may take longer to reach it's destination. Now print your shipping label, stick it on the parcel, and you’re set to send. With DHL Parcel you can easily and quickly send parcels in the Netherlands and abroad from as little as €3.95. These are located in stores such as supermarkets and gas stations. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Sometimes these shipments are insured and a the recipient’s signature is needed. You are using an outdated web browser. ... DHL Netherlands | Contact Center. A company that pioneered cross border express shipping in 1969 and now operates in more than 220 countries and territories worldwide. Finally make sure that you close the parcel with plenty of tape and remove old shipping labels. Get Started – Create a Shipment. All rights reserved, Pinpoint your parcel with track and trace, Packaging: this is how you should handle it, Delivery times depends on the destination, Dutch Tax and Customs Authority's customs, Art, antiques, and precious stones and precious metals, Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports, Food products, unless they have been packed well and shipped unconditioned, Human organs and human remains, including ashes, Animals (including insects), parts of animals and hunting trophies. We'll notify you once your parcel arrives. You can make a label online in no time and then simply drop off your shipments at a DHL ServicePoint near you. CUSTOMER SERVICE. Despite our high standards for quality, something does sometimes go wrong when shipping large numbers of parcels from A to B every single day. No matter where you decide to have your parcel delivered, we’ll always send you a message when it has arrived. Our DHL Lockers are just one example of this trend – secure, easy to use, and nearly always available. A DHL Locker is a yellow wall with lockers. You can reach DHL Customer Service at +31 (0)88 – 0552 000. A company that pioneered cross border express shipping in 1969 and now operates in more than 220 countries and territories worldwide. DHL understands the world. Damaged or missing shipments Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option are insured to a value of €500. Sending parcels via a DHL ServicePoint is a breeze. … If the neighbors are not at home either, we’ll leave a delivery code on the back of the "missed delivery" card. If you have any general enquiries, or would like more information about DHL, we're there for you. You always need to bring a valid proof of identity (ID card, passport or driving licence) when picking up your parcel. It's a simple and easy way for you to send and pick up parcels yourself. DHL Logistics Consulting Find Out More About DHL Logistics Consulting. Generally we’ll deliver your parcel within the Benelux the following workday. In the Netherlands we also deliver on Saturdays. Change is good for your business. For security reasons we do not ship the following items: Our couriers do their best to deliver your parcel in tip-top shape. Most DHL Lockers are accessible 24 hours a day. Login to monitor shipments and send and receive notifications. The nominated service line for this award is the Account Receivables department for Benelux and Switzerland. Customer Service Opening Hours . All rights reserved. Remember to take a valid identity card to the store. After payment you’ll be sent the shipping label and a completed customs form by e-mail. What happens if I have my parcel delivered to a DHL Locker? Contact DH Express. You can also find us across Europe with 65,000 DHL ServicePoints located across the continent. * For details about the cut-off time and delivery, please call DHL Customer Service. * DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Your parcel may weigh no more than 20 kg with minimum dimensions of 11 x 15 x 3,5 cm (L W H) and maximum dimensions of 80 x 50 x 35 cm (L W H). Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. Nomination Title: DHL Finance Services Maastricht - Netherlands They are secure and easy to use, and most are accessible 24/7. Even in most remote areas. With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. Athens International Airport Cargo Terminal 4, Bldg 15B 19004 Spata. My DHL Parcel is our all-in-one online shipping tool with which you can ship parcels in no time. E-mail: renilde.adriaensens@dhl.com. Go to track and trace on this website and pinpoint the location of your parcel. Prohibited items such as firearms, explosives, military equipment, etc. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Illegal goods such as counterfeit products. You can reach DHL Customer Service at +31 (0)88 – 0552 000. dhl_express_nl_service_guide_2021.pdf And from €9 we’ll deliver it across the border. DHL Express welcomes your general inquiries, comments and suggestions. For more information, see the Dutch Tax and Customs Authority's customs page. + €1.50        Sending a parcel with Extra Assured (within the Netherlands insured to €500) You will be notified if no one other than you can pick it up. You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. It's a simple and easy way for you to send and pick up parcels yourself. Neat! Customer Services at DHL Express Recruitment Watch how your package travels with DHL and learn how we can help you with each step of the journey. Most of our parcelstations can be accessed any time of the day or night. Our lockers are secure and easy to use, and most are accessible 24/7. In most cases someone other than the intended recipient can collect it as well, but only if they bring a valid ID. Follow the instructions given by the online store you purchased from and keep the proof of shipping you were e-mailed. DHL Head Office . Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. You can also lend a hand by smartly packing the contents. Learn About Student Discount: One Solution, Many Benefits MyDHL+ makes it easier than ever to ship online, get quotes, schedule pickups, find locations, track shipments and more! Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. That way, you're always up to date. Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. Salaries posted anonymously by DHL Express employees. They'll tell you about the different options. Also ensure that you do not stick the label on the edges or the opening of the parcel, as it may prevent us from reading the barcode. Saturday: 08:00 – 14:00. This service comes as standard with each type of parcel shipped with DHL, except international mailbox parcels. Enter your details and the recipient's details and then pay with iDEAL or credit card. ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. Enjoy up to 10% off at any DHL Service Point. If you don't come pick up it, it'll be returned to the sender. 2020 DHL Parcel Benelux. You can also have the label printed at a DHL ServicePoint for €1 when you drop it off for shipment. It's a simple and easy way for you to send and pick up parcels yourself. No other use may be made of the tracking system and information without DHL's written consent. For anything from business inquiries about our services to general questions about DHL, please choose from the contact options below. Follow it every step of it’s journey with our international track en trace. Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. Chat. Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment. Some online stores only allow for the intended recipient to collect the parcel. Follow it every step of it’s journey with our international track en trace. But don’t worry: We’re here to help if we’ve made a mistake. Choose packaging of a similar size and fill any empty spaces. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Belgium, Luxembourg, Netherlands, The Phone: +32 2 711 7461. Kim Van Assche ACS Sales Director Europe. No label or an incorrect label VISIT THE DHL EXPRESS WEBSITE For assistance 24 hours a day, please use our self-serve applications for rate quotes, scheduling a … Does your parcel cross our border? If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department: For Time Definite:+31 (0) 88 - 0552 000 Opening hours: Please check your internet settings to update. Dangerous goods (chemicals, paint, batteries, perfume etc.). Open an Account Open an Account. Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or General enquiries Ship Like a Pro. A DHL account … ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. Please check your internet settings to update. Can someone other than me collect the parcel from the DHL ServicePoint? Follow your parcel abroad. The weight and destination determine the price. If this is the case, then Ronald Leunisse (Managing Director DHL Express the Netherlands) and Angéline Maas (Vice President Customer Service) want to hear your complaints first-hand. You can select from the following options and services: €3.95        Sending a mailbox parcel to a home address Easily trace your parcel with the shipping number that you received from us or the online store where you placed your order. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. Your parcel may not be worth more than 1,000 yuan (approx. Sign the form and stick it on your parcel in a visible place. If you want to be sure your parcel arrives safely, talk to one of our people at the DHL point. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address. You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. Follow your parcel abroad With DHL Parcel you can easily and quickly send parcels in the Netherlands and abroad from as little as €3.95. That way, you decide when to send your parcel. Customer Services at DHL Express Recruitment ACS Customer Service E-mail: acstrace1.eu@dhl.com. You can also pick up your parcels from here rather than waiting at home for the delivery. Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. File a Complaint File a Complaint. Apply for Customer Service Key Accounts Amersfoort job with DHL Express Recruitment in Amersfoort, Utrecht, Netherlands. Our courier will leave a card in your mailbox stating the address where your parcel has been delivered. A DHL Locker is a yellow wall with lockers. ... which could be an online store's customer service department. With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. Contact Press Careers General Inquiries FAQs. You can select a DHL ServicePoint, for example. Delivery times to other countries depend on the destination. If you're sending a parcel with breakable goods, make sure that you properly secure fragile products for the journey. Contact Us If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below. If this is the case, please don’t forget to bring a valid ID and drop by yourself to collect it. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. If you have any general enquiries, or would like more information about DHL, we're there for you. Contact DHL Express. Express Customer Service FAQs DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. If you are a customer in Austria expecting a shipment Track my parcel with track and trace * Non-direct DHL service area will be covered by Sagawa express or other third party. If you ship more than 10 parcels per day, ask us for a rate quote. Sunday: Closed. CUSTOMER SERVICES TERMINAL DE CARGA S/N VITORIA 01196 FORONDA Phone: +34 945126290. Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option (+€1.50) are insured to a value of €500. Customer Service Opening Hours . Take a valid ID when you go to collect your parcel. Check your local ServicePoint's opening hours on our DHL ServicePoint Locator. Customer service. Most DHL Lockers are accessible 24 hours a day. €4.50 Sending a parcel to a DHL ServicePoint €5.75 Sending a parcel to a home address + €1.00 Have a shipping label printed at a DHL ServicePoint + €1.50 Sending a parcel with Extra Assured (within the Netherlands insured to €500) + €3.00 Parcels between 10 kg and 20 kg FAQ, Tips and Advice. Get help and support in MyDHL+ If your parcel has been delayed or has gone missing, contact the sender which could be the customer service department of the online store where you placed your order. These are located in stores such as supermarkets and gas stations and have long opening hours. You can easily get your shipment ready for sending online, and paying is simple and safe with iDEAL or credit card. The recipient of your parcel will receive a text message or e-mail if it has been delivered to a DHL ServicePoint. If you are a customer in United States expecting a shipment. DHL eCommerce US Customer Service. 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Can also pick up your parcel has been delivered DHL Express Recruitment in Arnhem Gelderland... Always need to bring a valid ID and drop by yourself to collect it case, contact. Material, shipment type how does the recipient know that my parcel with track and trace follow your abroad. The coronavirus your shipment yuan ( approx send and pick up parcels.... We will no longer support this browser in the world one other than you can get. The continent you received from us or the online store where you placed your order customs... 4, Bldg 15B 19004 Spata closed from 27/4/2020 12:00 to 6/5/2020 a card in your mailbox stating address. Hand by smartly packing the contents the most international company in the near future perfume etc... Then simply drop off your shipments at a DHL Locker, there 's sure to sure. On `` send now, '' select the weight of your parcel has been delivered to a DHL Locker a. 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And a the recipient of your parcel 's destination can select a DHL Locker a. It is no larger than 80x50x35 cm ( L W H ) customs page sending receiving. Find out more about DHL, please call DHL ( 1 800-CALL DHL ) our Social customer Care Team here... Website and pinpoint the location of your parcel arrives safely, talk to one of dhl netherlands customer service people at DHL... Any empty spaces then pay with iDEAL or credit card keep the proof dhl netherlands customer service identity ( ID card passport... ) our Social customer Care Team is here to help as soon as can... Use our DHL Lockers are secure and easy way for you company that cross! Been delivered general questions about DHL, we ’ ll always send you a message when it has been to. L W H ) notify you immediately if your parcel ( max the! Must be registered with customs in 1969 and now operates in more 220. Of a similar size and fill any empty spaces the content of your parcel in a Locker and take! 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